• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on-site installation, repairs, maintenance and test tasks
• Diagnose errors or technical problems and determine appropriate solutions
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safe manner and use field automation systems
• Follow all company’s filed procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make pertinent recommendations/briefings 
• Build positive relationships with customers

If you want to apply for this job or have any further questions about our job vacancies or about the application process, please do not hesitate to contact our human resources experts.

Pamela Smith - KNOLL America